Good to Know
Frequently Asked Questions
01How Far in Advance Should We Book for an Event?
For weddings and large events, two to three weeks is ideal so we can visit the venue and plan. For smaller events, a few days is often enough. Ask us even if it is last minute.
02How Many Cars Can You Handle?
Our team of 55 handles around 400 vehicles a night in summer and 250 a night in winter, at venues of all shapes and sizes across Lebanon.
03Who Are Your Valets?
Every valet is Lebanese, background-checked (driving record, references and an integrity test) and trained before their first shift. We keep a list of the team on every shift, with their documents.
04How Many Valets Will We Need?
It depends on how many cars arrive in the busiest half hour, how far the parking is and how many exits there are. We work it out with you and write an operation guideline for your venue.
05Who Pays: The Venue or the Guests?
Both models work. Many hosts cover the service for their guests; some venues prefer a paid valet with a fixed fee per car. We will suggest what fits.
06What Happens if a Car Is Damaged?
Our operations are covered by liability insurance. If anything happens while a car is in our care, we document it on the spot and handle it with you. Our dedicated phone line takes complaints and questions.
07Do You Work Outside Beirut?
Yes. We manage and operate valet services for all types of venues across Lebanon. Tell us the location when you request a quote.
08Can We Sign a Monthly Contract?
Yes. Restaurants, hotels, clinics and office buildings usually work with us on monthly contracts with a fixed team.
Let’s Talk
Planning an Event or Running a Venue?
Tell us the date, the place and roughly how many cars. We will come back with a plan and a price.